Agrei Managed Services Consulting

Leadership and Management

How to tackle most technical challenges (as well as many others) Level 1

October 27th, 2015 by

(Photo credit: star5112)

Take emotions (i.e. panic) out of the situation.You Will think more clearly.

Many times, the answer is staring you in the face, but when you include the panic and or stress, its too difficult to see it.

One example of that exemplified by the following short story:

On one occasion, I was doing some work at a Consulting company, managing their email servers when I got a frantic call from the CIO asking why he has not received any email for over an hour. He was livid and even questioning my expertise.
I immediately paid a visit to his office to assess the problem, even as he resumed his tirade. I simply walked over to his computer took a quick glance and


Want to get ahead? Ask Questions…. Lots of Questions!

October 27th, 2015 by

(photo credit BMKgaming.com)

Don’t hesitate to ask questions that are out of your comfort zone

I have found that many people are afraid to ask questions… that’s right.. Afraid.

I am not speaking about the small percentage that are brave enough to ask one question in a meeting and when they get an answer, they simply shut up. It could very well be that the answer has nothing to do with their question, or that the answer is completely off base… they simply wont ask for clarification..

Why, you ask?

Simple, they are afraid to look stupid. it doesn’t matter that everyone else is thinking ..”hmm how the hell does that answer the question that was asked?”

They are simply afraid that if they ask


Common Sense…. Not So Common?

January 15th, 2015 by


It may be at the office or even amongst friends when a situation arises that we may think out loud “oh it was a brain fart” or ridicule someone by telling someone “Duh” after explaining something that we think is so elementary. There have been many situations that I can recall, in which I thought, why is it, that this person just doesn’t get it? It’s common sense!

So why do you think that is?

The truth is, it can be any number of reasons, including, but not limited to, our experience, confidence and pride in knowing something to be factually true that blinds us to think it’s common sense. Now sometimes we are correct, but we do so we


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